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SplitEV, Inc.

Privacy Policy

Effective Date
September 24, 2026
Last Updated
September 24, 2026
Version
5.0

SplitEV, Inc. ("SplitEV," "we," "us," or "our") operates a peer-to-peer electric vehicle (EV) charging marketplace that connects drivers who need reliable charging with property owners and businesses that have chargers to share. This Privacy Policy explains what information we collect, how we use and share it, how long we keep it, and the choices and rights you have. It applies to our mobile applications, our website at www.splitev.co, our Host and business tools, our partner integrations, and our related communications and services (together, the "Platform").

This Privacy Policy is incorporated into, and should be read together with, the SplitEV Terms of Service (the "Terms"). Capitalized terms not defined here have the meanings given in the Terms.

Privacy at a Glance

What we collectAccount details, vehicle and charger information, Session and payment records, device location (with your permission), and — only if you choose to connect them — data from your vehicle or charger.
Why we collect itTo run the marketplace: match Drivers with Charging Locations, operate Sessions, pay Hosts, keep the network reliable and safe, and improve our service.
Who sees itThe Driver or Host on the other side of your booking sees only what is needed to complete the Session. Service providers process data on our behalf. Partners receive data only for programs you use or enroll in.
What we do not doWe do not sell Personal Information for money. We never sell or share precise geolocation or other Sensitive Personal Information.
Your controlsManage location, notifications, and connected devices in the app. Opt out of marketing and targeted advertising at any time. Request access, correction, deletion, or a copy of your data at legal@splitev.co.

1. Scope and Who This Policy Covers

1.1 Who we are

SplitEV, Inc. is a Delaware corporation headquartered at 377 Valley Rd #1310, Clifton, New Jersey 07013. SplitEV is the business (or "controller") responsible for the Personal Information described in this Policy, except where this Policy says otherwise.

1.2 Who this Policy covers

1.3 What this Policy does not cover

2. Key Definitions

TermMeaning
Charging LocationA charger or charging-capable parking space listed on the Platform by a Host.
SessionA booking and the related use of a Charging Location by a Driver, from reservation through completion.
Range CreditsThe unit of charging access included in Subscription Plans, marketed as "SplitMiles," as defined in the Terms.
KarmaSplitEV's loyalty and referral rewards program.
Connected DeviceA vehicle or charger account that you choose to link to the Platform through a connectivity provider.
PartnerA third-party organization that offers SplitEV to its customers, residents, drivers, or members, or that operates a program you enroll in through SplitEV.
Personal InformationInformation that identifies, relates to, or could reasonably be linked to a particular individual or household. Some laws call this "personal data."
Sensitive Personal InformationPersonal Information designated as sensitive under applicable law. For SplitEV, this primarily means precise geolocation, account log-in credentials, financial account information used for payouts, and government identification collected for verification.
De-identified DataInformation that cannot reasonably be used to infer information about, or be linked to, a particular individual or household, maintained as described in Section 6.
Aggregate DataInformation about groups or categories of users, Sessions, Charging Locations, or geographic areas that does not identify any individual.

3. Information We Collect

We collect information you give us, information generated when you use the Platform, and information from third parties and public sources. What we collect depends on how you use the Platform, and we collect only what is reasonably necessary for the purposes described in this Policy.

3.1 Information you provide — all users

3.2 Information from Drivers

3.3 Information from Hosts

3.4 Information generated when you use the Platform

3.5 Location information

You can change location permissions at any time in your device settings. Some features, including nearby search and automatic check-in, will not work without them.

3.6 Information from Connected Devices

If you choose to link a vehicle or charger account, we use a connectivity provider, Enode AS ("Enode"), to connect to it. You sign in with the manufacturer and choose what to authorize. SplitEV does not receive your manufacturer password. Depending on your device and the permissions you grant, we may receive:

With your authorization, we may also send commands to a Connected Device, such as starting or stopping a charge. You can disconnect a Connected Device at any time in the app or in the manufacturer's account settings.

3.7 Information from third parties and public sources

3.8 Information we ask you not to send

Please do not include sensitive information — such as health information, Social Security numbers, or financial account numbers — in messages, reviews, photos, or support requests unless we specifically ask for it. The Platform is not designed to collect health information or biometric identifiers.

4. How We Use Information

We use Personal Information for the following purposes:

PurposeWhat this includes
Operate the marketplaceCreate and manage accounts; match Drivers with Charging Locations; process bookings; share access instructions; operate Sessions; account for Range Credits; process subscriptions, payments, and Host payouts; issue tax forms.
Keep the network reliableMeasure availability and uptime; calculate ratings and reliability indicators; rank search results; forecast demand and availability; decide where to recruit Hosts and launch service.
Price and compensateCalculate subscription pricing, Range Credit consumption, and Host Compensation using factors such as location, energy rates, time of use, and utilization, under our proprietary methodologies.
Rewards and referralsOperate Karma, referral programs, promotions, and giveaways.
Safety, security, and integrityVerify users; detect and prevent fraud, payment abuse, and misuse; investigate Adverse Events, disputes, and reports; enforce the Terms; protect users, Hosts, the public, and SplitEV.
Support and communicationsRespond to requests; send confirmations, receipts, security alerts, and service and policy notices.
MarketingSend promotional messages (with consent where required); recruit Hosts, including property owners identified from public sources; advertise on other services and measure the effectiveness of our advertising.
Partner and energy programsOperate programs you access through a Partner and, if you enroll, managed-charging, off-peak, demand-response, or other energy programs.
Research, development, and AIAnalyze usage; develop and improve features; build, train, test, and improve SplitEV's proprietary models and analytics, including for demand prediction, availability, routing, and grid-aware charging. We use De-identified or Aggregate Data for these purposes wherever reasonably practicable.
Legal, compliance, and business operationsComply with law and legal process; maintain tax, accounting, and insurance records; establish, exercise, or defend legal claims; conduct audits; and evaluate or complete financings, mergers, acquisitions, or other corporate transactions.

We will not use Personal Information for purposes materially different from those described in this Policy without giving notice and, where required by law, obtaining your consent.

5. How We Share Information

5.1 With the other party to your Session

If you are…The other party may see
A Driver with a confirmed bookingYour Host may see your first name and last initial, profile photo, vehicle make, model, and color (and license plate where needed for access), booking time and duration, Session status, and your ratings.
A Host with a listed Charging LocationDrivers may see your first name and last initial, profile photo, the Charging Location's location, charger details, availability, parking rules, and ratings. The exact address and access instructions are provided to Drivers with a confirmed booking; before booking, we may show an approximate location.

Drivers and Hosts can communicate through in-app messaging. Where available, calls or texts may be routed through a masked number. We may share a phone number directly when needed to complete access to a Charging Location, resolve a Session issue, or respond to an emergency.

5.2 Obligations of Drivers and Hosts

Information you receive about another user through the Platform may be used only to complete and support the related Session. You may not copy, retain, sell, publish, or use it for any other purpose, and you must delete it when it is no longer needed for that Session.

Each Host is independently responsible for any information it collects on its own, including through security cameras, doorbell cameras, license-plate readers, gate or access-control systems, or its own records. SplitEV does not control, and is not responsible for, those practices. Drivers should assume that a Charging Location may be monitored by video. Hosts must comply with applicable law, including notice and recording laws, for any monitoring at their property.

5.3 Service providers

We share Personal Information with vendors that process it on our behalf and under our instructions, including providers of:

Our service providers are contractually required to use Personal Information only to provide services to SplitEV, to protect it, and to comply with applicable privacy law.

5.4 Partners and Business Customers

Partners use the information they receive under their own privacy policies.

5.5 Advertising and analytics partners

We work with advertising and analytics partners — such as Google, Meta, and LinkedIn — that use cookies, pixels, software development kits (SDKs), and similar technologies on our website and apps to measure our advertising and to show you SplitEV ads on other services. Under some state laws, this may be considered "selling" or "sharing" Personal Information, or "targeted advertising." You can opt out as described in Sections 8.4 and 9.

5.6 Legal, safety, and protection of rights

We may disclose information if we believe in good faith that doing so is reasonably necessary to: comply with law, regulation, subpoena, court order, or other legal process; respond to lawful requests from public authorities; protect the safety of any person, including in an emergency; investigate or prevent fraud, security incidents, or violations of the Terms; or establish, exercise, or defend the legal rights of SplitEV, our users, or others.

5.7 Corporate transactions

We may disclose information in connection with an actual or proposed financing, merger, acquisition, reorganization, sale of assets, bankruptcy, or similar transaction, including to investors, lenders, acquirers, and their advisors during due diligence under confidentiality obligations. If Personal Information is transferred as part of such a transaction, the recipient will be required to honor this Policy for information collected under it or to give notice before a different policy applies.

5.8 With your consent or at your direction

We share information with third parties when you direct us to or consent, such as when you link an account, post a public review, or ask us to send Session records to your insurer.

5.9 Our "no sale" commitment

SplitEV does not sell Personal Information for money. We never sell or share Sensitive Personal Information, including precise geolocation. We do not sell or share the Personal Information of anyone we know to be under 18.

6. De-identified and Aggregate Data

Charging patterns across many Sessions help us — and the utilities, municipalities, property owners, and planners we work with — understand where charging access is needed. We create De-identified Data and Aggregate Data from the information we collect. When we do, we:

Aggregate Data that we share outside SplitEV will not reveal an individual's Session history or movements, and will not identify a specific residential address as a Charging Location without the Host's permission.

SplitEV owns all De-identified Data and Aggregate Data. We may use, disclose, license, and commercialize it for any lawful purpose, including analytics, research, market intelligence, infrastructure and grid planning, and products and reports we provide to utilities, municipalities, property owners, automakers, investors, and other organizations. De-identified Data and Aggregate Data are not Personal Information and, except as required by law, are not subject to this Policy. De-identified and Aggregate Data derived from your information may remain in use after you close your account or request deletion.

7. Automated Processing, Scoring, and AI

We use automated systems, including machine-learning models, to:

These systems can affect how a Charging Location appears in search, eligibility for certain features or promotions, and — where fraud or safety risk is detected — whether a booking, payment, payout, or account is paused for review.

Human review. We do not permanently terminate an account, or permanently withhold earned Host Compensation, based solely on an automated decision. If an automated decision restricts your account, a payout, or your ability to book or host, you may request human review by contacting legal@splitev.co.

Proprietary methods. Our pricing, compensation, scoring, and forecasting methods are confidential. We will provide the information about automated processing that applicable law requires, but we do not disclose trade secrets, security-sensitive details, or information that would enable fraud or manipulation of the Platform.

Your rights. Depending on where you live, you may have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects, or to question the result of such profiling. See Section 9.

8. Your Choices

8.1 Account and profile

You can review and update most account and profile information in the app under Settings.

8.2 Location

You control location access through your device settings. You can allow access only while using the app, or not at all. Background location is used only if you turn on a feature that needs it.

8.3 Communications

We will continue to send transactional and service messages — such as booking confirmations, Session and payment notices, security alerts, and legal notices — while you have an account.

8.4 Cookies, advertising, and Global Privacy Control

8.5 Connected Devices

You can disconnect a vehicle or charger at any time in the app or in the manufacturer's account settings. Disconnecting stops new data collection from that device.

8.6 Karma and Partner programs

Participation in Karma and Partner programs is optional. You can stop participating at any time; treatment of unredeemed points is governed by the applicable program terms.

9. Your Privacy Rights

9.1 Your rights

Subject to verification and to the exceptions in applicable law, you may request to:

We honor these requests from users throughout the United States, whether or not your state has a comprehensive privacy law, subject to the same verification requirements and exceptions.

9.2 Exceptions to deletion

We may keep information needed to complete a Session or transaction; maintain records required by tax, accounting, or other law; detect and prevent fraud and security incidents; resolve disputes, Adverse Events, and insurance claims; enforce the Terms; comply with a legal hold; or as otherwise permitted by law. Deleting your account does not relieve you of payment or other obligations under the Terms that arose before deletion.

9.3 How to submit a request

To opt out of sale, sharing, and targeted advertising, use the "Your Privacy Choices" link on our website or enable Global Privacy Control.

9.4 Verification and authorized agents

We verify requests by matching information you provide with our records, and we may ask you to sign in or provide additional information. We will not ask for more information than is reasonably necessary, and opt-out requests do not require verification. You may use an authorized agent with your signed permission; we may require you to verify your identity directly with us.

9.5 Response timing

We respond to verified requests within 45 days. Where reasonably necessary, we may extend this period by up to an additional 45 days and will tell you if we do. We process opt-out requests within 15 business days.

9.6 Appeals

If we decline your request, you may appeal by replying to our decision or emailing legal@splitev.co with the subject line "Privacy Appeal." We will respond within the period required by applicable law. If we deny your appeal, you may contact your state Attorney General.

9.7 Non-discrimination

We will not deny you service, charge you a different price, or provide a different level of service because you exercised your privacy rights. Some features — such as nearby search — depend on the information they use, and programs such as Karma require the information described in Section 10.1.

10. State-Specific Disclosures

10.1 California

Notice at collection. In the past 12 months, we have collected the following categories of Personal Information. Sources are described in Section 3, purposes in Section 4, and retention in Section 11.

CategoryExamplesDisclosed for a business purpose toSold or shared?
IdentifiersName, email, phone, account ID, device and advertising IDs, IP addressService providers; the other party to a Session; Partners (Section 5.4)Device and advertising IDs and IP address, to advertising partners only
Customer records (Cal. Civ. Code § 1798.80(e))Name, address, phone, payment and payout details, ID documents where collectedService providers; payment processor; insurersNo
Commercial informationSubscription Plans, Range Credits, Sessions, payments, Host Compensation, Karma activityService providers; Partners; insurersNo
Internet or electronic activityApp and website interactions, crash logsService providersYes, to advertising partners
GeolocationPrecise device location; Charging Location coordinates; approximate location from IP addressService providers; the other party to a Session (Charging Location only)Precise location: never. Approximate location from IP address may be received by advertising partners.
Audio, electronic, and visualCall recordings, profile photos, Session and Charging Location photosService providers; the other party to a Session; insurersNo
Professional or business informationBusiness Host and Business Customer detailsService providers; PartnersNo
Vehicle and charger informationVehicle details; Connected Device dataService providers (including Enode); Partners you enroll withNo
InferencesRatings, reliability indicators, preferences, fraud-risk signalsService providersNo
Sensitive Personal InformationPrecise geolocation; log-in credentials; financial account information for payouts; government ID where collectedService providers; payment processorNever

Sensitive Personal Information. We use and disclose Sensitive Personal Information only for purposes permitted under the California Consumer Privacy Act regulations — such as providing the services you request, security and integrity, fraud prevention, and safety — and not to infer characteristics about you. Because of this, a separate right to limit does not apply, but you may still contact us with any request.

Notice of Financial Incentive — Karma and referral programs.

Shine the Light. We do not disclose Personal Information to third parties for their own direct marketing purposes without your consent.

10.2 Other U.S. states

Residents of states with comprehensive consumer privacy laws — including Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia — have the rights described in Section 9 as provided by their state's law, including the right to appeal a decision on a request. Minnesota residents may also question the result of profiling and request the data used. Where state law requires consent to process Sensitive Personal Information, including precise geolocation, we obtain it through your device permission settings and our in-app disclosures, and you may withdraw it at any time.

10.3 Nevada

We do not sell covered information as defined under Nevada law. Nevada residents may nevertheless submit an opt-out request to legal@splitev.co.

11. Data Retention

We keep Personal Information only as long as reasonably necessary for the purposes described in this Policy, and then delete or de-identify it. Typical retention periods are:

InformationRetention
Account and profile informationLife of the account, then up to 3 years after closure to prevent fraud and repeat abuse and to handle disputes
Payment, payout, subscription, and tax records7 years after the transaction
Session records, including check-in location and Session photos5 years after the Session
Adverse Event, claim, and incident records7 years after resolution, or longer while a claim or legal hold remains open
Precise device location that is not part of a Session recordGenerally no longer than 12 months, then deleted or de-identified
Connected Device dataWhile connected; deleted or de-identified within 12 months after disconnection, except where part of a Session record
Support communications and call recordingsSupport records: 3 years after resolution. Call recordings: 1 year
Identity verificationVerification result: life of the account plus up to 3 years. Documents and images: only as long as needed to complete verification, unless needed for a claim or required by law
Marketing and prospective-Host outreach dataUntil you opt out, or after 3 years without engagement. We keep a suppression record so we can honor your opt-out
Records of accounts terminated for fraud, safety, or Terms violationsUp to 7 years after termination
Information subject to a legal holdFor the duration of the hold

Actual periods may be longer where required by law, or shorter where information is no longer needed.

12. Data Security

We maintain administrative, technical, and physical safeguards designed to protect Personal Information in proportion to its sensitivity. These include encryption in transit and at rest, access controls based on job need, multi-factor authentication for personnel with access to production systems, logging and monitoring, security review of vendors, and incident response procedures.

No method of transmission or storage is completely secure, and we cannot guarantee the security of information transmitted to or stored on the Platform. If a security incident affects your Personal Information, we will notify you and regulators as required by applicable law.

You help protect your account by using a strong, unique password, keeping your credentials confidential, and telling us promptly at legal@splitev.co if you suspect unauthorized access. Security researchers may report vulnerabilities to legal@splitev.co; we ask that you not access or modify user data and that you give us reasonable time to address an issue before disclosing it.

13. Children

The Platform is intended for adults at least 18 years old (or the age of majority where you live, if higher). We do not knowingly collect Personal Information from anyone under 18. If we learn that we have, we will delete it. If you believe a minor has provided us information, contact legal@splitev.co.

14. Users Outside the United States

The Platform is operated from the United States and is intended for users in the United States. If you access it from elsewhere, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country and where information may be accessible to courts, law enforcement, and national security authorities. The Platform is not directed to individuals in the European Economic Area, the United Kingdom, or Switzerland.

If you are in Canada, you may request access to or correction of your Personal Information, or withdraw consent, by contacting our Privacy Office at legal@splitev.co.

15. Third-Party Services

The Platform links to and integrates with third-party services, including payment processors, vehicle and charger connectivity providers, automaker and Partner apps, map providers, app stores, and social media. Those services are governed by their own privacy policies — for example, Stripe's privacy policy at stripe.com/privacy and Enode's privacy notice on its website — and SplitEV is not responsible for their practices.

16. Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new "Last Updated" date. For material changes, we will notify you by email or in-app notice before the changes take effect, generally at least 30 days in advance. If a change materially expands how we use Personal Information collected before the change, we will obtain your consent where required by law.

Your continued use of the Platform after the effective date means you acknowledge the updated Policy. If you do not agree, stop using the Platform and close your account. Prior versions are available on request at legal@splitev.co.

17. Relationship to the Terms; Dispute Resolution

This Policy describes our privacy practices and is incorporated into the Terms. To the extent permitted by law, any dispute relating to this Policy or to SplitEV's handling of Personal Information is governed by the Terms, including their dispute resolution, mandatory binding individual arbitration, class action waiver, and limitation of liability provisions.

This Policy is a notice of our practices. It does not create rights enforceable by third parties and does not expand SplitEV's obligations beyond those imposed by applicable law and the Terms. Where this Policy conflicts with a written agreement between SplitEV and a Business Customer, that agreement controls as to information processed under it. Nothing in this Policy limits any right you have under applicable law that cannot be waived.

18. Contact Us

PurposeContact
Privacy questions and rights requestslegal@splitev.co | www.splitev.co/privacy-request
Security incidents and vulnerability reportslegal@splitev.co
Legal noticeslegal@splitev.co
MailSplitEV, Inc., Attn: Privacy Office, 377 Valley Rd #1310, Clifton, NJ 07013

© 2026 SplitEV, Inc. All rights reserved.